At Wagalot, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or purchase products from our e-commerce store.

By using our website, you agree to the practices described in this policy, which comply with the Australian Privacy Act 1988 (Cth) and other relevant laws.

1. What Information We Collect

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, billing/shipping address, and payment details.
• Business Information: ABN (Australian Business Number), business category, and order history.
• Website Usage Information: IP address, browser type, pages visited, and other data collected via cookies or similar technologies.

2. How We Use Your Information

We collect your information to:

• Process and fulfill orders.
• Provide customer support.
• Communicate updates, promotions, or relevant information about our products.
• Improve our website’s functionality and user experience.
• Ensure compliance with legal and regulatory requirements.

3. How We Store and Protect Your Information

We take all reasonable steps to protect your information by:

• Using secure servers and encryption technologies.
• Restricting access to personal information to authorized personnel only.
• Regularly monitoring and updating our security measures.

While we strive to protect your data, no method of transmission or storage is 100% secure. You acknowledge this and agree to provide your information at your own risk.

4. Sharing Your Information

We may share your information:

• With trusted third-party service providers (e.g., payment processors, couriers) for order fulfillment and operational purposes.
• To comply with legal obligations or enforce our terms and conditions.
• In connection with business transfers (e.g., mergers or acquisitions).

We will never sell your information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience by:

• Remembering your preferences and login details.
• Analyzing website traffic and usage patterns.

You can disable cookies via your browser settings; however, this may impact your experience on our website.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Correct or update your personal details.
• Opt out of marketing communications at any time.
• Request the deletion of your information, subject to legal and business retention requirements.

To exercise these rights, please contact us.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Updates to this Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.