Terms & Conditions

Last Updated: 02-12-2024

By placing an order on the Wagalot website, you agree to the following Terms & Conditions regarding ordering and payment.

These Terms & Conditions govern the ordering and payment process for products purchased on the Wagalot website.
Wagalot reserves the right to amend, modify, or update these Terms & Conditions at any time, with changes becoming effective once posted.

Product Availability: All orders are subject to product availability. If a product is out of stock or unavailable, Wagalot will notify the customer as soon as possible and offer an alternative or a refund.
Order Confirmation: Upon placing an order, you will receive an order confirmation email outlining the details of your order. This is not an acceptance of your order, but merely a confirmation of your request.
Order Acceptance: Orders are considered accepted when you receive a shipment confirmation email, at which point a contract is formed between Wagalot and the customer.

Prices for products are listed in AUD. Taxes, shipping, and additional fees may be added to the price of your order.
Errors in Pricing: In the event of a pricing error on the website, Wagalot reserves the right to cancel the order and issue a full refund.

Payment will be charged to your selected payment method at the time of order processing or shipment.
All payments are securely processed, and Wagalot does not store any sensitive payment information.

Shipping Rates: Shipping costs will be calculated at checkout based on the delivery address.
Delivery Timeframes: Estimated delivery times will be provided by the courier service after tracking is made available (if applicable). While we aim to meet these timeframes, delivery may be delayed due to unforeseen circumstances.
Shipping Restrictions: We only ship to Australia. If you are located outside of our shipping areas, we may not be able to fulfill your order.

Before Shipment: You can cancel your order before it is shipped by contacting our customer service team. If the order has already been processed or shipped, cancellation will not be possible.
After Shipment: Once an order has shipped, it cannot be canceled.

Please contact us for information regarding returning products and receiving a refund.
Refunds will be issued to the original payment method within 14 days of the return being processed.

Accurate Information: It is your responsibility to provide accurate shipping information when placing your order. Wagalot is not responsible for any delays or losses caused by incorrect or incomplete shipping details.
Age Requirement: You must be at least 18 years old to place an order on the Wagalot website.

We value your privacy and ensure that all personal data, including payment details, is processed securely according to our Privacy Policy.

Wagalot will not be held responsible for any loss or damage arising from the use of the website, the products purchased, or any issues with payment or shipping.

These Terms & Conditions are governed by the laws of Australia, and any disputes shall be resolved in the courts of Australia.

For questions or concerns about ordering and payment, please contact us.